Elite Tint Shop
Privacy and SMS compliance

Privacy Policy

How Elite Tint Shop collects, uses, protects, and handles customer information, including mobile numbers, SMS consent, and text-message preferences.

Last updated: June 2026 Buffalo, NY

Important SMS notice

Mobile consent is protected.

SMS opt-in consent, mobile phone numbers, and text-message preferences are not sold, rented, or shared for third-party marketing.

01

Information We Collect

We collect information you submit through quote forms, booking forms, contact forms, calls, emails, text messages, and other direct communication. This may include your name, phone number, email address, vehicle details, service interest, appointment details, photos you choose to send, and message history.

02

How We Use Information

We use information to respond to questions, prepare tint quotes, schedule appointments, send appointment updates, provide customer support, improve our website, maintain records, and communicate about services you requested.

03

Customer-Care SMS Messaging

If you provide your mobile number and opt in to customer-care text messages from Elite Tint Shop, we may send SMS or MMS messages about quote follow-up, appointment scheduling, appointment reminders, drop-off coordination, service updates, and customer support.

04

Marketing SMS Consent

Marketing or promotional text messages, such as seasonal offers, holiday promotions, discounts, or past-customer specials, are sent only if you separately opt in to receive marketing SMS messages from Elite Tint Shop. Marketing SMS consent is optional and is not required to request a quote, book an appointment, or purchase services.

05

How SMS Consent Is Collected

SMS consent is collected through the chat widget on our website when SMS disclosure language is shown at the time of opt-in. Submitting a quote, booking, or contact request outside the chat widget does not by itself authorize SMS messages.

06

No Sharing of SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

07

Opt Out

You may opt out of SMS messages at any time by replying STOP, including customer-care and marketing messages. Reply HELP for help or contact us directly. Message frequency may vary. Message and data rates may apply.

08

Cookies and Analytics

Our website may use cookies, analytics, pixels, and similar technologies to understand site traffic, improve user experience, measure marketing performance, and protect the site from abuse.

09

Data Security

We use reasonable administrative, technical, and operational safeguards to protect information. No website, messaging platform, or electronic storage method is completely secure, so we cannot guarantee absolute security.

10

Your Choices

You can request that we update, correct, or delete information by contacting us. We may keep certain records when required for legitimate business, tax, legal, security, or dispute-resolution reasons.